To determine if a gift card is active or inactive, navigate to the Gift Cards section in your account. You'll see two categories: active and inactive gift cards.
For active gift cards, you'll be able to view the original value, your current balance, and any expiration dates that apply.
Inactive gift cards are those that have either expired or have no remaining balance. If you believe a gift card was incorrectly marked as inactive, reach out to our customer support team for assistance.