FAQs

A gift card is a payment form that can be used to make purchases at Edobles in lieu of credit or debit cards. All you need to do is purchase a gift card and your account will then hold a balance that you or the recipient of the gift card can use on future purchases.

You can purchase a gift card the same way you would any other product. Visit our Gift Cards page to purchase one or, if you're a member of our Rewards Program, you can use your points to redeem a gift card, granted you have enough points. 

To redeem a gift card, simply enter your gift card code in the 'Gift Card' field at checkout. To find your gift card code, visit look through Your Orders in your Account. You can also check your email to find your code. Every time you purchase a gift card, we'll send you an email with your code within a few minutes. 

To check your balance, visit our Gift Card Balance page and enter your unique gift card code and the email used to purchase the gift card. There, you can see your gift card's remaining balance.

No, gift cards do not expire.

No, gift cards are non-refundable.

No, only one gift card can be used per order.

Yes, if the total of your order is more than the balance remaining on your gift card, the remaining amount will be charged to your other payment method, be it a debit or credit card.

Yes, if your order total is less than the total available balance on your gift card, you can use the remaining balance on a later purchase.

No, our sales and discounts don't apply to gift cards.

Absolutely! You can either copy and paste your gift card code and send it to the intended receiver of the gift card or you can forward them the email we send you containing your gift card information. 

Please be aware that to check a gift card's balance, the person receiving the gift card needs to input the email used to originally purchase the gift card. 

Our gift cards are virtual only. All you need is the code attached to your gift card and you'll be able to apply the balance at checkout.