FAQs

To see if the person you’ve referred has already made a purchase at Edobles, head over to the Rewards tab in your account.

There, you’ll see any Edobles points you’ve gained from purchases made by your referrals. Please keep in mind that purchases made by referees may not appear immediately on your dash. They will only appear once the order has been shipped. 

While your gift card will usually get delivered to your email immediately after entering the contest, it could take up to 24 hours. If it has been more than 1 day since you signed up and you still haven’t received your gift card, please contact our customer support team. 

Yes, all the products we sell retail, with the exception of our product bundles, are also available for wholesale purchase. To order our products wholesale with reflected wholesale prices, create a wholesale account and log in.

Rewards points will appear on your account immediately after the redeeming action is complete.

To earn points via referrals, simply send your sign up link to a friend and have them sign up using that link. Once they spend over $50 on a purchase while logged into their account, you'll receive 2,500 reward points!

No, only one gift card can be used per order.

To buy wholesale products on Edobles, you’ll need to create a wholesale account. Once signed in, you’ll see our wholesale prices and will be able to shop our site as a wholesaler.

When you visit your Account and navigate to the Rewards page, you will see an option to enter a friend's email address. Enter the email and hit "Invite" to send them an invitation to join Edobles. Your friend simply needs to set up their account and make a purchase of at least $50. After your friend fulfills these requirements, you will receive an email confirming that you have earned 2,500 points!

Yes, if the total of your order is more than the balance remaining on your gift card, the remaining amount will be charged to your other payment method, be it a debit or credit card.

No, wholesale accounts do not need to be approved before placing orders.

Yes, if your order total is less than the total available balance on your gift card, you can use the remaining balance on a later purchase.

To check a remaining balance after only using a portion of your gift card amount, please check the Gift Cards tab on your account.

No. All redeemed rewards are final. We cannot refund rewards points if you change your mind.

No, our sales and discounts don't apply to gift cards.

Absolutely! You can either copy and paste your gift card code and send it to the intended receiver of the gift card or you can forward them the email we send you containing your gift card information. 

Please be aware that to check a gift card's balance, the person receiving the gift card needs to input the email used to originally purchase the gift card. 

Our gift cards are virtual only. All you need is the code attached to your gift card and you'll be able to apply the balance at checkout.