FAQs

Yes, once your card is charged, your order will start processing that same day. At this point, you also have the option to select a monthly subscription plan, which will set in motion charges and shipments.

If your order status is 'pending' when you check your account, it means we've received your order and it's being prepped for shipment. Orders generally ship within 24-48 hours after purchase. Once your order's en route, your order status will be updated and you'll get your tracking number. We'll also ping you an email with your tracking info. Your package should arrive within 2 business days via UPS.

Due to certain state and federal laws, and because we like to play it safe at Edobles, we need to check your age for certain purchases or to access our website.

We've switched things up with a new online returns and exchange system. On our returns page, key in your order number and the email you used to place the order. Our system will guide you through selecting the items you'd like to return or exchange. You'll get a return shipping label to print out and use. Once we've received and checked out your return, our customer service will get your reimbursement underway.

If you get an error when ordering and no confirmation email, it could be a hiccup with the billing address. Check in with your bank to verify your billing details. Remember, we don't hold onto these funds, your bank does and will typically release them back to your account within 2-3 business days.

Once we've got your order, we'll start prepping it within 1-2 business days. Shipping times can vary depending on your location and can be affected by things like stormy weather, holidays, or backorders.

Spend over $100 and we'll ship your order for free within the US, standard. Need a quick fix? Opt for our 2-day express shipping. Depending on your location, your order can take between 2 to 5 business days (Monday to Friday) to arrive after we've processed it.

We deliver our products, and good vibes to all 50 states in the US.

We accept Visa, Mastercard, and Discover through our website.

Got queries about your order? Drop us an email at [email protected] or ring us up at (754) 333-2663. Just have your order number at the ready.

Yep, we have a one coupon per customer per sale policy. Trying to reuse coupons or discount codes through multiple accounts or addresses will unfortunately lead to your discounts being invalidated and your order being cancelled.

No, our promotions, just like a good vibe, are all about the moment. If a product is out of stock, the promotion won't extend beyond the designated timeframe.

Your discount code might have run its course, but just as happy days follow sad ones, so too do new discounts and offers come about here ad Edobles. Stay tuned for future discount codes, and don't hesitate to contact us if you're facing any issues.

Most of our coupons, like a great party, are a one-time thing and they do have an expiration date. But, keep an eye on our website and be sure to sign up for the latest updates and information. After all, we throw multiple parties throughout the year (and give out multiple discounts!)
 

At Edobles, we're all about quality, not quantity. So, we let you use only one coupon or discount per purchase. This rule extends to promotions and other discounts as well.

Just like setting the mood at a party, timing is crucial. Make sure to enter your coupon code before the final payment during checkout. Once the payment goes through, we can't add any mood-enhancing coupon codes, so be careful.

We only accept coupons issued in our own house, by Edobles. So, no third-party coupons may enter here. Sorry folks.

We drop sales and promotions when the mood strikes us — and the mood strikes us regularly and always at the right time. Keep an eye on our website to stay in the loop, and be sure to sign up for our newsletter to receive the latest updates. As we like to say, never miss a chance to add a little joy to your day.

Absolutely, shipping charges will apply for orders under $100 that include non-subscription items. Free shipping comes as a perk strictly with subscription orders.

While we can't offer the flexibility of changing the billing date, you can always choose to skip the charges for a month and await your next scheduled delivery.