FAQs - Top Answers on Moods, Ingredients, & More

FAQs

Browse our knowledge base
to get answers to your questions.

Other questions

Is THCP legal?

THCP is federally legal under the Farm Bill of 2018. That said, some states have their own legislation regarding the legality of hemp, so be sure to check your local legislation before purchasing THCP. 

My order status says "Needs Manual Review." What does this mean?

Your order was flagged for security reasons and is being manually reviewed by one of our agents. Once we confirm your order is not fraudulent and you are over the age of 21, your order will be approved and shipped.

If our agents require additional information to verify your account, you may receive a call from them. This usually only happens with first-time customers and once we verify your details, you're verified forever. This step is taken to prevent both, potential customers and existing customers from falling victim to fraud, scams, or theft. Age verification is required under federal laws and regulations. 

If our team determines that your order is not fraudulent and you are of legal age to consume our products, your order will be approved. If our team determines that your order is fraudulent or you are underage, or they can't get in contact with you after several attempts, your order will be canceled. 

This process usually takes a few hours and rarely ever more than 1 business day. No other action is needed from your side, just hang tight!

Is anybody eligible to enter this giveaway?

Yes! No purchase is necessary to enter our giveaway. All customers, new and existing, are welcome to participate and win! However, only one gift card is allowed per household. 

The best part about our giveaway is that your free gift card can be used in conjunction with our sales and discounts, meaning you get even more bang for none of your buck!

Where can I find my package and tracking number?

Once your order is shipped, the shipping agent will provide you with a tracking number via e-mail. You will also be able to view the tracking number in your account once you login here

Using your tracking number, you can track your package here

If the tracking status states that your order was delivered but you have not received it, please contact the shipping agent or your local post office for further assistance. We recommend opening a research of delivery claim with the shipping agent which may help in locating your packages whereabouts. 

Please be aware there can sometimes be a delay in actual delivery time with packages and that tracking can be delayed as well. 

Why would I want the app?

The Edobles app is great for many reasons, but here are just a few reasons to get our app:

  1. Instantly and easily get notifications on your order, including shipping updates, delivery statuses, and more.
  2. Get notified about changes or updates about your account.
  3. Enjoy in-app exclusive deals, offers, and promotions.
  4. Get 500 reward points when you install the app and enable notifications!

My card was charged but I'm still waiting for my package to be processed. What now?

If you get an error when ordering and no confirmation email, it could be a hiccup with the billing address. Check in with your bank to verify your billing details. Remember, we don't hold onto these funds, your bank does and will typically release them back to your account within 2-3 business days.

Can you tell me when my order will arrive?

Once we've got your order, we'll start prepping it within 1-2 business days. Shipping times can vary depending on your location and can be affected by things like stormy weather, holidays, or backorders.

Can I reuse a coupon or use it after it has expired?

Most of our coupons, like a great party, are a one-time thing and they do have an expiration date. But, keep an eye on our website and be sure to sign up for the latest updates and information. After all, we throw multiple parties throughout the year (and give out multiple discounts!)
 

Can I pile up multiple coupons for a single purchase — like coupon stacking?

At Edobles, we're all about quality, not quantity. So, we let you use only one coupon or discount per purchase. This rule extends to promotions and other discounts as well.

What's the deadline for cancelling a subscription before the next billing cycle hits?

You have the power to cancel your subscription up to 24 hours before the billing date rolls around, or you can choose to press pause on that month's subscription and resume with the next scheduled delivery.

Where do I send my return?

For your return, send it to our Fulfillment Center at 2252 Mason Ave, Daytona Beach, FL 32117.

How long do THC gummies last?

The effects of THC gummies may take a couple of hours to kick in, but once they do, these effects can last upwards of eight hours, with some reports of residual effects even 12 hours after initial ingestion.

How long do delta 8 gummies last?

The effects of delta 8 gummies typically last anywhere between three to eight hours, though depending on tolerance and dosage, they can last longer.

How long do delta 9 gummies stay in your system?

It depends on how frequently you use them. Heavy or frequent users can expect to have levels of delta 9 detectable in their system for 30 days or more, while less frequent users can expect its presence to disappear in a shorter amount of time.

Are delta 10 gummies safe?

Yes! Delta 10 gummies are safe to consume when bought from reputable brands, such as Edobles. Before purchasing or taking cannabis gummies, always be sure to ask for third-party lab tests that guarantee the safety and efficacy of your product.

Do HHC gummies work?

Absolutely! HHC gummies have been known to cause euphoric psychoactive effects that are around 70% as strong as delta 9, or THC. Other effects associated with HHC include stress relief and increased appetite.  

Do melatonin gummies work?

Absolutely! Melatonin supplements may help people with insomnia fall asleep faster and has great benefits for those with delayed sleep phase syndrome—AKA, falling asleep really late and waking up really late.

What does CBN do in gummies?

CBN interacts with the body's endocannabinoid system (ECS), which plays a crucial role in regulating various physiological processes. When consumed in gummies, CBN binds to cannabinoid receptors in the ECS, potentially influencing sleep patterns, pain perception, and mood. However, it's important to note that the effects of CBN can vary from person to person, and further research is needed to fully understand its mechanisms of action.

What are caffeine gummies?

Caffeine gummies are chewable candies or gummy supplements that are infused with caffeine. They provide a convenient and enjoyable way to consume caffeine, which is a natural stimulant found in various food and beverage products.